Foodfetchers
Foodfetchers create a long term plan for our users that shifts the perspective of restaurants in Canada to have a more waste-conscious mentality and gets communities involved in preserving the environment through waste reduction.
Position | UX Research/UI Designer
Duration | 3 Months
Tools |Figma, Miro, Illustrator
How might we encourage people and communities to think and act for the long term?
Discovery
Do people know nutritional value of their diet ​
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What would motivate people to use these meal plans
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What percentage of people maintain their health on regular basis
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What is preventing young adults from learning about nutritional facts of the food they are consuming
What are their long term health goals
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Define
Persona
After talking to several people during the interview, I developed my main person, Xander. Xander is young married, owns a Portuguese restaurant in Kitchener. He always buys extra food as he has to run a restaurant but doesn't get as many customers. A lot of his food goes to waste and he wants to find a solution.
Design
Wireframes
My team and I advanced our plans and designed the app's system. Included below are wireframe sketches and basic outlines of the app and its system.
Low Fidelity Wireframes
Results
Foodfetchers is a mobile app that aims to establish a long-term plan for users that encourages Canadian restaurants to adopt a more eco-friendly attitude towards waste and encourages community involvement in environmental preservation through waste reduction.
Easy to navigate
App users have the choice of selecting their role as a restaurant owner, driver, or receiver. Based on their selection, they will be directed to the relevant section of the app that pertains to their role.
Extra leftovers? Let's save and send over to someone in need
Restaurant
Has delicious food that they plan on throwing out, They go on food fetchers application, they take a picture of the food and record how much it would cost (based on the full meal or parts), packs food and request for a driver to deliver. The driver then comes and picks up food.
Driver
Starts their shift and wait for a prompt to pick up food. Once they receive a fast, they drive to get the food to be donated and carefully placed in the food box while ensuring that it stays at temperatures of 60°C (140°F) or more to be accepted by food banks. It keeps going around till they get a prompt and repeat. At the end of their 3hr shift, they get notified that it is time to drop off to the receiver and gets sent a location to drop off the food.
Receiver
Turns on the application and allows drivers to reach their establishment. When the driver arrives, they get prompted and pick up food from the driver. They then store or cook the food accordingly.
Usability Testing
Participants
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25 total test subjects
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5 in person (3 female, 2 male)
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20 remote, unmoderated
Test Objectives
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Determine the ease at which users can navigate through the app to accomplish their task
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Observe the path in which they took to get through to the end goal
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Test the overall ease of use of navigating through each process
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Observe any frustrations or obstacles users may have that may impede their ability to complete their task
Test Summary
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In Person/Remote Testing
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Very little trouble completing the tasks
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The app was easy to navigate through
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Some users were confused what the app was for
Reflection
Designing
When creating this app, my team encountered numerous questions and uncertainties in their design process and solution. The primary issue was how to make a mobile app provides an easy process to deliver food to the end customer without having it being too complicated. We aimed for user-friendliness and convenience, not to burden their daily routine with another task.
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From examining the mockups, our team identified the need for updates in three key areas: Navigation, Content, and Aesthetics. The product page was particularly lacking, and it was agreed that a filtering system should be introduced to enhance its usability and a grid design should be implemented for a cohesive look.
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To solve the content problems, we supplemented missing information and added further details to existing content. We also added a footer to keep the most critical information easily accessible for the customers.